Terms of service

Online Stock Order Information:

• Most stock items will ship within 24-48 hours of order placement.
• Our orders ship via UPS (delivery 1-6 business days).
• Shipping quotes can be obtained by placing your items in the shopping cart and entering your delivery address during checkout.
• We accept Visa, MasterCard, American Express, and Paypal.
• We have a $50 minimum order for web placed orders
• Pricing is subject to change without prior notice.

Purchase Order Guideline:

We are a complete online store available 24/7. We prefer that our customers place orders on our website or call us to order. When orders are placed through these methods, we are comfortable that our customers know what to expect in regards to lead times, shipping charges, and other pertinent information. We also understand that certain institutions only use purchase orders. It's never a problem for us to reference your PO number on our orders. If it's required, please get in touch with our Customer Service Specialist when placing your order.

If you are unable to order online or over the phone, you may consider faxing your order to us. There are strict guidelines that, if not followed, may result in our inability to process your PO.

• You must not state Net 30 terms on your PO unless you already have an established Net 30 account with us. If you’d like to apply for Net 30 credit terms, please send your Purchase Order along with a Credit Application. Our customer service department will notify you of the status of your order.
• An initial order and subsequent orders must be $250 or more and an extensive credit check is required. Net 30 accounts are offered on a limited basis and generally require 2-3 business days for approval. The approval process will delay the processing and shipping of your initial order.
• No PO’s with a Shipping Method of "FOB Destination" will be accepted.
• We will not process orders with missing information.

The following is required on all PO’s:

• Company Name
• Contact First and Last Name
• Billing Address
• Shipping Address (no PO Box or APO’s will be accepted)
• Valid phone & fax numbers
• Our product SKU numbers, quantity, and current price from our website.

Please Note:

• We will not be held responsible for faxed orders not received on our end.
• We do guarantee or confirm any predetermined ship dates on faxed orders. If your order is time sensitive, we recommend contacting our customer service department after faxing your order.
• We will not be responsible for duplications of orders if you have placed an order online or by phone and fax in a purchase order.

Acknowledgements:

For stock orders, once your transaction is complete, an order confirmation with all of the order details will be emailed to the email address provided.  Please review and contact Beemak-IDL for any changes and or corrections. Changes made after acknowledgement must be confirmed in writing, including changes to shipping instructions.

Custom Orders:

Custom Imprinted orders may be subjected to a deposit or prepayment before production can proceed. Contact Customer Service for pricing, requirements, and production lead times. 1st Article production samples require written approval prior to beginning production. One eProof per order is required and is provided at no charge before imprinting production begins. Signature Art Proof approvals are required and indicate customer accepts full responsibility for accuracy of the imprint. ** Any changes to original eProof other than sizing, as provided will result in New eProof Charge of $25.00 per additional eProof.

Production Lead Times:

Production lead times for imprinted items will be provided at the time the job is quoted.  Please contact Customer Service for additional details.

Over/Under-Runs:

Up to 5% variance may be shipped on custom and/or imprinted orders. Exact quantities are subject to a 5% surcharge. Over-Runs will be shipped with the order.

Cancellations:

Orders where production has begun are subject to cancellation fees and reasonable charges for material and labor. If there is a deposit on an order, charges will be posted against that balance, and any credit balance will be refunded. If a debit balance occurs, it will be due and payable upon receipt.